Streamlining FOIA Requests with Clearwell

Streamlining FOIA Requests with Clearwell

With an increasing amount of electronic data subject to the Freedom of Information Act and a growing backlog of FOIA requests, a cabinet-level department with over 115,000 employees found itself facing greater challenges meeting its FOIA obligations. Read this case study to learn how the FOIA team improved response times by 50 percent and reduced its FOIA backlog by 80 percent while handling over 16,000 new FOIA requests each year. “Clearwell has made our existing FOIA resources more efficient. Using Clearwell, we can meet our FOIA obligations more effectively, and personnel can focus on other priorities such as achieving [the Department’s] mission,” said the Department’s Chief FOIA Officer.

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